1. Can I add others to edit the website?
    • To be added, a team member must first take the three self-paced accessibility courses using the Siteimprove Academy account provided to the main web liaison.
    • Once they have completed the 3 courses, send a screenshot of completion to the district web administrator (Chau.Bui@fresnounified.org)
    • Then they will be provided access.
    • The federal government requires that all FUSD websites be in compliance with Web Content Accessibility Guidelines (WCAG). All content editors must understand and apply accessibility guidelines.
  2. Why can’t I see my changes on the Smart Slider or Ninja Tables when I’m not logged in?
    • You need to hit Clear Cache in wp-admin (top-right corner). This will apply changes immediately. If you do nothing, the changes will appear in an hour.
    • These two plugins have content that is cached hourly by the web host. Server caching helps the website load faster for users.
  3. Why can’t I create a new password?
    Here are the new password requirements for WordPress websites:
    • Be at least 12 characters.
    • Contain at least one of each: uppercase letters, lowercase letters, numbers, symbols.
    • Not repeat a character 3 or more times.
    • Not use an ordered numeric sequence of more than 2 characters (i.e. 123 or 321).
    • Not use an ordered or patterned sequence of adjacent characters of more than 3 characters (i.e. abcd, abab).
  4. How to create a columns block with more than 3 columns?
    • First create a column block with any # of columns.
    • Then click on the block icon to select it.
    • On the right side under Block settings, change the # of columns.
screenshot of columns block

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